Before the session
Ensure the team is comfortable and have tested the technology
Make participants easy by providing local access as needed in addition to any weblink
Dedicate a team member to moderate
Send material; in advance via file sharing and remind participants before starting
During the session
Leverage technology features to keep participants engaged
Keep the video on look at the webcam and use gesture as in person
Use online tools such as polling and chat to gather input
Consider feature such a virtual breakout rooms to encourage participation
After the session
Distribute any work products or follow up information as needed
Solicit participants feedback on content, delivery, and technical experience
Escalate any technical issues and identify workarounds or solutions